Last updated: November 9, 2026
Nate Photographic LLC (“we”) makes Negative Lab Pro and Negative Lab Pro for Lightroom. This page says what data we collect on negativelabpro.com and in the software, why, and who else sees it. In short: we never see your photos, and the apps do not run analytics.
Your photos
Your images, catalogs and edits stay on your computer. The software does not upload them.
When you buy
Payments are handled by our payment providers, who act as merchants of record: one for the standalone app and Lemon Squeezy for the plugin. They collect your name, email, billing details, country and payment information, and give us your name, email, country and order details so we can issue your license and support you. We never receive your card number. Their own privacy policies apply to what they collect, including Lemon Squeezy.
Licensing
When you activate a license, the software sends the license key and a device identifier to our licensing service so it can enforce the two-computer limit. The identifier is a one-way hash and does not reveal your hardware serial number or account name. The standalone app checks the license again from time to time and keeps working offline for a grace period.
Crash reports and problem reports (standalone app)
Crash reports are off by default in the standalone app. When you first launch it, it asks whether you want to send crash reports, and you can change your answer at any time in Settings > General > Privacy. Pre-release beta versions are the exception: they send crash reports by default so we can fix problems before launch. If you opt in and the app crashes, it sends a report to Sentry (Functional Software, Inc.). A report contains where in the code it crashed, the app version, macOS version, Mac model, memory and core count, a random installation ID, and the app’s log file, which can include file and folder names. It never contains your photos or catalog contents. Report a Problem is always your choice: it sends only what you write, plus the log and a picture of the app window if you tick those options.
Update checks (standalone app)
The app checks our update server for new versions. The request includes the app version and your macOS version and normally exposes your IP address to the server. We do not use it to track you.
This website
- Google Analytics measures how visitors use the site, using cookies and your IP address in anonymised form.
- Kit (ConvertKit) collects your email address when you request the free trial download link, and sends you the link and occasional product emails. You can unsubscribe from any email.
- Lemon Squeezy scripts load on the plugin buy page to complete checkout and track affiliate referrals.
- Instagram feed in the footer is loaded through LightWidget.
- Font Awesome and jQuery load from public content delivery networks, which see your IP address.
How long we keep it
We keep order and license records as long as your license is active and as required for tax and accounting. We keep email list data until you unsubscribe. Crash reports are kept for 90 days.
Your rights
You can ask us for a copy of your data, a correction, or deletion, and you can object to or restrict some uses. If you are in the EU, UK or California you have specific rights under GDPR, UK GDPR or the CCPA. Email nate@natephotographic.com and we will respond within 30 days. You can also complain to your local data protection authority.
Children
Our products are not directed at children under 16, and we do not knowingly collect their data.
Changes
We will update this page when our practices change. The date at the top shows the latest version.
Contact
Nate Photographic LLC
nate@natephotographic.com