Last updated: November 9, 2026
These terms cover purchases from negativelabpro.com and use of the website. They are between you and Nate Photographic LLC, a Florida limited liability company (“we”, “us”). Using the software is governed separately by the End User License Agreement.
1. What we sell
- Negative Lab Pro for Lightroom, a plugin for Adobe Lightroom Classic, sold as a one-time license.
- Negative Lab Pro, a standalone desktop app, sold as a monthly or annual subscription, a perpetual license for the current major version (“This version”), or a license for all future versions.
Current prices are shown on our website at the time of purchase. Prices are in US dollars. Taxes such as VAT or sales tax are added at checkout where required.
2. Who you are buying from
Payments for the standalone app are processed by our payment provider, which acts as the merchant of record and handles payment, taxes, invoices and refunds for those orders. The Lightroom plugin is sold through Lemon Squeezy, which acts as the merchant of record for those orders. We are the licensor of the software in both cases.
3. Licenses and delivery
A license key is emailed to you after payment. Software is delivered by download. We do not ship physical goods. License terms, including the number of computers and what each license covers, are in the End User License Agreement.
4. Subscriptions
Monthly and annual subscriptions renew automatically, each month or each year, at the then-current price until you cancel. You can cancel at any time by emailing us. Cancellation takes effect at the end of the period you already paid for, and you keep access until then. We will tell you in advance if the price changes.
5. Free trials
The plugin includes a free trial limited to 24 conversions. The standalone app includes a free trial of seven days. No payment is taken for a trial. A trial does not convert into a paid plan unless you buy one.
6. Refunds
Our Refund Policy is part of these terms.
7. Acceptable use
Do not share, sell or publish license keys, circumvent licensing, or redistribute the software. Licenses are for one user on up to two computers that user owns.
8. Updates and support
Updates within your license’s covered versions are included. We support the software by email and in the forum. We may change or discontinue features, and we will give notice of material changes that affect paid plans.
9. Warranty and liability
The software is provided as is, with the warranty disclaimers and limits on liability set out in the End User License Agreement. Nothing here limits rights you have under consumer protection law that cannot be waived.
10. Governing law
These terms are governed by the laws of the State of Florida, United States, without regard to conflict of law rules. If you are a consumer in the EU or UK, you also keep the mandatory consumer protections of the country where you live.
11. Changes
We may update these terms. The date at the top shows the latest version. Changes do not affect a purchase you already made.
12. Contact
Nate Photographic LLC
nate@natephotographic.com